Privacy Policy

Welcome to udin.direktorigaji.com! We are udin.direktorigaji.com, and our website is accessible at https://udin.direktorigaji.com/. We specialize in providing comprehensive services and information related to Home Exterior solutions, including but not limited to roofing, siding, windows, doors, gutters, landscaping, and general exterior remodeling.

At udin.direktorigaji.com, we are deeply committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, store, share, and protect the information you provide to us when you visit our website, utilize our services, or interact with us. Our aim is to conduct our business in a manner that adheres to ethical standards and respects your privacy choices, while also ensuring compliance with applicable data protection laws and regulations, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and other pertinent global privacy frameworks.

By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with the terms outlined herein, please refrain from using our website and services.

Definitions

To help you understand this policy better, here are some key terms:

“Personal Data” (or “Personal Information” under CCPA/CPRA) refers to any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
“Processing” means any operation or set of operations which is performed on Personal Data or on sets of Personal Data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
“Data Controller” is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data. For the purposes of this Privacy Policy, udin.direktorigaji.com is the Data Controller of your Personal Data.
“Data Processor” (or “Service Provider” under CCPA/CPRA) is a natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller.
“User”, “You”, “Your” refers to the individual accessing or using our Service.

Information We Collect About You

We collect various types of information from and about users of our website and services, which may include Personal Data. The specific types of information we collect depend on how you interact with our website and the services you request.

1. Information You Provide Directly To Us

When you interact directly with udin.direktorigaji.com, you may provide us with Personal Data. This typically occurs when you:

Fill out forms on our website: This includes inquiry forms, request-a-quote forms, contact forms, appointment scheduling forms, or registration forms for newsletters or service updates. The information collected may include:
- Identifiers: Name, email address, postal address (including street, city, state, zip code), phone number, and potentially demographic information.
- Commercial Information: Details about your home exterior project (e.g., type of service needed like roofing, siding, window replacement), preferences for materials or styles, budget considerations, and photos you may upload related to your project.
- Sensitive Personal Information (limited): While we generally do not request sensitive personal information, if you choose to provide specific details about your home’s condition (e.g., structural issues), or other highly personal circumstances in free-text fields, this information might be considered sensitive. We advise against sharing information that is not directly relevant to your home exterior project.
Communicate with us: When you contact us via email ([email protected]), phone, live chat, or other customer service channels. This includes:
- Identifiers: Your name, email, phone number.
- Content of your communications: The details of your inquiries, feedback, complaints, or service requests.
Participate in surveys, contests, or promotions: If we offer such activities, you might provide demographic information, feedback, or contact details.
Post comments or reviews: If our website allows for user-generated content, you might provide your name, email, and the content of your post.

2. Information Collected Automatically As You Navigate The Site

As you navigate through and interact with our website, we may use automatic data collection technologies to gather certain information about your equipment, browsing actions, and patterns. This information helps us to improve our website and deliver a more personalized and efficient service. The automatically collected information may include:

Internet or Other Similar Network Activity:
- Usage Details: Information about your visits to our website, including traffic data, location data (derived from your IP address), logs, and other communication data and the resources that you access and use on the website (e.g., pages viewed, time spent on pages, clickstreams).
- Device Information: Information about your computer and internet connection, including your IP address, operating system, browser type (e.g., Chrome, Firefox), device type, screen resolution.
- Referral Information: The website you were on before coming to ours, or the search terms you used to find us.
Geolocation Data: Your approximate geographic location (e.g., city, state) inferred from your IP address. For home exterior services, this is essential to determine service availability in your area.
Cookie Data: Information collected through cookies, web beacons, and other tracking technologies. Please see our “Cookie Policy” section below for a detailed explanation of our use of these technologies.
Analytics Data: Data collected by third-party analytics tools (e.g., Google Analytics) about how users interact with our website. This data is typically aggregated and anonymized but may contain identifiers if not properly configured.

3. Information Collected From Third-Party Sources

In some instances, we may receive information about you from third-party sources. These sources may include:

Marketing Partners: If you opt-in to receive information from us through a third-party marketing partner or lead generation service.
Social Media Platforms: If you interact with our social media pages or use social media login features on our site (if available). The information we receive depends on your privacy settings with those platforms.
Publicly Available Sources: We might collect information from public databases or professional directories to help us understand our potential customer base or verify information.
Service Providers: For example, payment processors might provide us with transaction details (though not usually your full financial information), or IT service providers might offer technical data.

We do not intentionally purchase or receive highly sensitive personal information from third parties. Any third-party data is integrated with your existing profile to enhance our service delivery and understanding of customer needs.

How We Use Your Information (Purposes and Legal Bases)

We use the information we collect for various purposes, primarily to provide and improve our Home Exterior services. Our processing activities are always based on specific legal grounds as required by data protection laws.

1. To Provide, Operate, and Maintain Our Services (Contract & Legitimate Interest)

Purpose: To fulfill your requests for information, services, or quotes. For example, if you request a roofing quote, we use your contact and project details to prepare and deliver that quote, schedule consultations, and manage your project.
Legal Basis: This processing is necessary for the performance of a contract with you (e.g., responding to your service request, scheduling an appointment) or to take steps at your request prior to entering into a contract. It may also be based on our legitimate interest in providing efficient customer service and managing our business operations.

2. To Communicate With You (Contract, Consent & Legitimate Interest)

Purpose: To respond to your inquiries, provide customer support, send administrative information (e.g., appointment confirmations, service updates, policy changes), and potentially send marketing or promotional materials.
Legal Basis: This is based on the performance of a contract (e.g., responding to a service-related query), your consent (for marketing communications where required), or our legitimate interest in communicating with you effectively about our services and managing our customer relationships.

3. For Marketing and Promotional Purposes (Consent & Legitimate Interest)

Purpose: To present our website and its content to you, display relevant advertising, send you newsletters, special offers, and promotions about our home exterior services or related products that we believe may be of interest to you. This may involve personalized marketing based on your past interactions or inferred interests.
Legal Basis: This processing is based on your explicit consent (e.g., subscribing to a newsletter) or our legitimate interest in promoting our business and services to potential and existing customers, provided that your data protection rights do not override these interests. You always have the right to opt-out of marketing communications.

4. To Improve Our Website and Services (Legitimate Interest)

Purpose: To understand how users interact with our website, identify popular content, troubleshoot technical issues, analyze trends, and enhance user experience, website functionality, and service offerings. This includes using analytics tools to gather aggregated data.
Legal Basis: This is based on our legitimate interest in continually improving our website and services, ensuring they are user-friendly, secure, and responsive to user needs.

5. For Security and Fraud Prevention (Legitimate Interest & Legal Obligation)

Purpose: To detect, prevent, and respond to potential security incidents, fraudulent activities, or other illegal actions, and to protect the rights, property, or safety of udin.direktorigaji.com, our users, or others.
Legal Basis: This processing is based on our legitimate interest in maintaining the security of our services and protecting our business, and can also be based on a legal obligation if required by law enforcement.

6. For Legal Compliance and Enforcement (Legal Obligation & Legitimate Interest)

Purpose: To comply with applicable laws, regulations, legal processes, and governmental requests, to enforce our terms and conditions, or to establish, exercise, or defend legal claims.
Legal Basis: This is primarily based on satisfying a legal obligation or our legitimate interest in protecting our legal rights and interests.

7. For Business Transfers (Legitimate Interest)

Purpose: In the event of a merger, acquisition, restructuring, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
Legal Basis: This is based on our legitimate interest in conducting business operations, including potential mergers and acquisitions, and ensuring business continuity.

Sharing and Disclosure of Your Information

We may share your Personal Data with third parties under certain circumstances and for specific purposes, as outlined below:

1. Service Providers and Business Partners

We engage trusted third-party service providers, contractors, and business partners to perform functions and provide services on our behalf. These may include:

IT and Infrastructure Providers: Hosting, data storage, website analytics, cloud services, and technical support.
Marketing and Advertising Partners: Email service providers, CRM systems, advertising platforms (e.g., Google Ads, social media platforms) for targeted advertising, and marketing automation tools.
Customer Support Providers: Tools for managing customer inquiries and communications.
Payment Processors: If we process payments directly on our site, we will use reputable payment gateways. We do not store full payment card details on our servers.
Professional Advisors: Lawyers, accountants, and consultants.
External Contractors/Specialists: For home exterior projects, we may share necessary information with trusted and vetted contractors, subcontractors, or material suppliers if they are directly involved in providing the service you requested (e.g., contact details and project specifications for quote generation or job scheduling).

These third parties are contractually obligated to keep your Personal Data confidential and use it only for the purposes for which we disclose it to them, and in compliance with this Privacy Policy and applicable data protection laws.

2. Business Transfers

In the event of a merger, acquisition, restructuring, sale of assets, or bankruptcy, your Personal Data may be transferred to a new entity as part of the transaction. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control of your Personal Data.

3. Legal Requirements and Law Enforcement

We may disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court order, subpoena, government agency request, or other legal process). This includes meeting national security or law enforcement requirements. We may also disclose your information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of our users or the public.

4. With Your Consent

We may share your information with other third parties not described above when we have obtained your explicit consent to do so. For example, if you explicitly opt-in to receive information from a partner company.

5. Aggregated or De-identified Data

We may also share aggregated, anonymized, or de-identified data that cannot reasonably be used to identify you directly. This data may be used for analytical purposes, research, or marketing, for instance, to show trends about our website usage or service demand.

We do not sell your personal data to third parties for monetary consideration or for cross-context behavioral advertising, as defined under the CCPA/CPRA, without providing you with specific notice and an opportunity to opt-out.

Data Security

The security of your Personal Data is of paramount importance to us. We implement a variety of technical, administrative, and physical security measures designed to protect your Personal Data from unauthorized access, accidental loss, alteration, disclosure, or destruction.

These measures include:

Encryption: Using Secure Socket Layer (SSL) technology for data in transit to encrypt communications between your browser and our website, ensuring that data exchanged remains confidential.
Access Controls: Restricting access to your Personal Data to authorized employees, contractors, and agents who need to know that information to process it for us, and who are subject to strict contractual confidentiality obligations.
Data Minimization: Collecting only the Personal Data that is necessary for the stated purposes.
Regular Security Audits: Performing periodic reviews of our security practices and systems to identify and address potential vulnerabilities.
Employee Training: Educating our staff on data protection best practices and their role in maintaining data privacy.
Secure Infrastructure: Storing data on secure servers hosted by reputable providers with robust security frameworks.

However, it is important to understand that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. You also play a crucial role in protecting your data by using strong, unique passwords and avoiding sharing your personal details in unsecured environments.

Data Retention

We retain your Personal Data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The specific retention period for different types of Personal Data depends on:

The purpose for which we are processing it: For example, data related to a service contract will be kept for the duration of the contract and a reasonable period thereafter for customer service and record-keeping.
Legal obligations: We may be required to retain certain information to comply with tax, financial reporting, or other regulatory obligations.
Legitimate interests: Such as maintaining business records for analysis, improving our services, or establishing, exercising, or defending legal claims.
Your consent: If we process data based on your consent, we will retain it until you withdraw your consent, or reasonably after the purpose for which it was collected is no longer relevant.

Once the retention period expires, your Personal Data will be securely deleted, anonymized, or aggregated so that it can no longer be associated with you.

International Data Transfers

Our website is primarily based in [Your Country/Region, e.g., the United States]. However, some of our service providers or business operations may involve transferring and processing your Personal Data in countries other than your own, which may have different data protection laws than those in your jurisdiction.

For users residing in the European Economic Area (EEA), the UK, or other regions with robust data protection laws, we ensure that any such international transfers of Personal Data are conducted in compliance with applicable legal requirements. This often involves implementing appropriate safeguards, such as:

Standard Contractual Clauses (SCCs): We implement standard contractual clauses adopted by the European Commission or other relevant authorities to protect General Data Protection Regulation (GDPR) related data transfers.
Adequacy Decisions: Relying on countries or regions that have been deemed to provide an adequate level of data protection by the European Commission.
Your explicit consent: In specific situations, we may obtain your explicit consent for a particular transfer after informing you of the possible risks.

By using our website and services, you understand and agree that your Personal Data may be transferred to and stored in countries outside your country of residence, including potentially countries that may not offer the same level of data protection as your home country.

Your Data Protection Rights

Depending on your location and applicable data protection laws, you may have certain rights regarding your Personal Data. We are committed to facilitating the exercise of these rights.

General Rights Applicable to Many Jurisdictions

Right to Access / Know: You have the right to request access to the Personal Data we hold about you and to know how we collect, use, and share it.
Right to Rectification / Correction: You have the right to request that any inaccurate or incomplete Personal Data about you be corrected or updated.
Right to Erasure / Deletion: You have the right to request the deletion of your Personal Data under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected, or if you withdraw your consent.
Right to Restrict Processing: You have the right to request that we restrict the processing of your Personal Data under certain conditions, such as when you contest the accuracy of the data or when the processing is unlawful.
Right to Data Portability: You have the right to receive your Personal Data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller, where technically feasible and where processing is based on consent or contract.
Right to Object: You have the right to object to the processing of your Personal Data under certain circumstances, particularly where the processing is based on legitimate interests or for direct marketing purposes.

Specific Rights Under GDPR (for users in the EEA, UK, and Switzerland)

If you are a resident of the European Economic Area (EEA), the UK, or Switzerland, you have the rights listed above, plus the following specific rights:

Right to Withdraw Consent: Where we rely on your consent to process your Personal Data, you have the right to withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.
Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority, particularly in the Member State of your habitual residence, place of work, or place of the alleged infringement, if you believe that the processing of your Personal Data infringes the GDPR.

Specific Rights Under CCPA/CPRA (for California Residents)

If you are a California resident, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) grants you specific rights regarding your Personal Information. These rights include:

Right to Know: You have the right to request that we disclose what Personal Information we have collected, used, disclosed, and sold or shared over the past 12 months.
Right to Delete: You have the right to request the deletion of Personal Information we collected from you, subject to certain exceptions.
Right to Opt-Out of Sale or Sharing: Although udin.direktorigaji.com does not sell your Personal Information in the traditional sense, if we were to engage in any activity that CCPA/CPRA defines as “selling” or “sharing” (e.g., for cross-context behavioral advertising), you would have the right to opt-out of such activities.
Right to Correct Inaccurate Personal Information: You have the right to request the correction of inaccurate Personal Information we maintain about you.
Right to Limit Use and Disclosure of Sensitive Personal Information: While we do not intentionally collect or process sensitive personal information beyond what is directly relevant to providing home exterior services, if we did, you would have the right to limit its use and disclosure.
Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your CCPA/CPRA privacy rights.

How to Exercise Your Rights

To exercise any of these rights, please contact us using the contact details provided in the “Contact Us” section below.

Verification: To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections. This may involve requesting additional information from you. For California residents, an authorized agent may submit a request on your behalf, but they must provide proof of authorization.
Response Time: We will endeavor to respond to your verifiable request within the timeframes required by applicable law (e.g., 30 days for GDPR, 45 days for CCPA/CPRA, with possible extensions).
Fees: We generally do not charge a fee to process your requests unless they are excessive, repetitive, or unfounded.

Cookie Policy

Our website, udin.direktorigaji.com, uses “cookies,” web beacons, and similar technologies to enhance your user experience, analyze website usage, and for marketing purposes. This section provides detailed information about these technologies.

What are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners. Cookies enable a website to remember your preferences (e.g., login details, language) and track your browsing activity.

How We Use Cookies

We use cookies for various purposes:

Strictly Necessary Cookies: These cookies are essential for the website to function properly. They enable core functionalities such as security, network management, and accessibility. Without these cookies, services you have asked for cannot be provided. We do not require your consent for these cookies as they are fundamental to website operation.
Analytical/Performance Cookies: These cookies collect information about how visitors use our website, such as which pages they visit most often, and if they get error messages from web pages. These cookies help us improve the way our website works (e.g., using Google Analytics). The information collected is typically aggregated and anonymous.
Functionality Cookies: These cookies allow the website to remember choices you make (such as your username, language, or the region you are in) and provide enhanced, more personal features. They can also be used to remember changes you have made to text size, fonts, and other parts of web pages that you can customize.
Targeting/Advertising Cookies: These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information may be shared with other organizations, such as advertisers.

Third-Party Cookies

In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on. For example, Google Analytics, social media platforms (if integration is present), and advertising networks may place cookies on your device.

Your Cookie Choices

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, if you choose to decline cookies, you may not be able to fully experience the interactive features of udin.direktorigaji.com or other websites you visit.

Here’s how you can manage cookies in common browsers:

Google Chrome: Settings > Privacy and security > Site Settings > Cookies and site data.
Mozilla Firefox: Options > Privacy & Security > Enhanced Tracking Protection or Cookies and Site Data.
Microsoft Edge: Settings > Privacy, search, and services > Tracking prevention or Cookies and site data.
Apple Safari: Preferences > Privacy.

You can also visit websites like www.allaboutcookies.org or www.youronlinechoices.eu for more information on how to manage and delete cookies.

Do Not Track (DNT) Signals

Some web browsers offer a “Do Not Track” (“DNT”) signal that you can enable to indicate your preference not to be tracked across websites. udin.direktorigaji.com does not currently respond to DNT signals, as there is no universal industry standard for how to interpret them. We continue to monitor developments in this area and may adjust our practices if a universally accepted standard is established.

Children’s Privacy

Our website and services are not directed to individuals under the age of 16, and we do not knowingly collect Personal Data from children under 16 without appropriate parental consent. If we become aware that we have inadvertently collected Personal Data from a child under 16 without verified parental consent, we will take immediate steps to delete that information from our records. If you believe that a child under 16 has provided us with Personal Data, please contact us at [email protected].

Third-Party Links

Our website may contain links to third-party websites, products, or services that are not owned or controlled by udin.direktorigaji.com. This Privacy Policy does not apply to the practices of those third parties. We are not responsible for the privacy practices or the content of such other websites. We encourage you to review the privacy policies of any third-party websites you visit to understand their information practices.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological advancements. We reserve the right to modify this Privacy Policy at any time, so please review it frequently.

If we make material changes to how we treat our users’ Personal Data, we will notify you by:

Posting the new Privacy Policy on this page with a revised “Last Updated” date.
Notifying you directly via email (to the primary email address specified in your account, if applicable).
Placing a prominent notice on our website homepage.

Your continued use of udin.direktorigaji.com after any changes or revisions to this Privacy Policy indicates your agreement to the terms of the revised Privacy Policy. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Us

If you have any questions, concerns, comments, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us:

Email: [email protected]

Website: https://udin.direktorigaji.com/